Terms and Conditions of Hire
Please read the terms very carefully before booking.
Booking and Payment:
- Bookings are confirmed upon receipt of a deposit of 20% of total booking value.
- Full payment is required 30 days prior to the commencement of hire.
- Payment method is via direct bank transfers.
Cancellation Policy:
- Cancellations made more than 30 days before the hire start date receive a full refund minus an administration fee of £30.
- Cancellations made within 30 days of the hire start date are subject to a cancellation fee of 50% of the total cost of the hire.
Security Deposit:
- A security deposit of £1000 is required upon collection of the campervan.
- The deposit covers any damage, loss, or theft of equipment during the hire period.
Insurance:
- All campervans are insured with comprehensive insurance.
- The insurance excess amount of £500 is payable in the event of any damage, loss, or accident.
Driver Requirements:
- 2 named drivers are included in the policy.
- All drivers must be between the ages of 23 and 75 years old.
- The driver must have held a full UK or EU licence for a minimum of two years.
- The driver must not have had their licence suspended for any period within the last three years.
- The driver has not been involved in more than one fault incident within the last three years.
- The driver has no more than two convictions with a maximum of 3 points per conviction.
- The driver has not obtained a BA,DD or UT conviction.
- Every driver must provide their driving license and 2 utility bills dated within 3 month of the hire.
Use of Vehicle:
- Driving is permitted only on paved and well-maintained roads; off-road driving is strictly prohibited.
- Smoking, vaping and pets are not allowed inside the campervan.
Return of Vehicle:
- The campervan must be returned in the same condition as it was hired.
- Late returns may incur additional charges.
- The campervan must be returned with a full tank of fuel.
Breakdown and Repairs:
- In case of breakdown, Tweedle Dee Campers will provide assistance via their breakdown service (RAC).
- Repairs must not be carried out without prior approval.
Liability:
- Tweedle Dee Campers is not liable for any personal injury or loss of personal belongings during the hire period.
Optional Extras:
You can request the below optional extras at the time of booking or upon collection of the campervan.
- Pizza Oven Gas - £30
- Pizza Dough Balls x12 - £30
- Paddleboard - £20
- Outdoor Log burner and logs - £20
- Air Fryer - £20 (can only be used on Electric Hookup)